Terms & Conditions


This website is operated by Salt & Pod Malaysia. Throughout the site, the terms “we”, “us” and “our” refer to Salt & Pod Malaysia. Salt & Pod Malaysia offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


By using this site, you warrant that you are at least 18 years old of age and you have read the terms and conditions of this site before using the site’s content and agree to make any purchase at your own risk.  If you do not agree to our terms and conditions, please do not use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your Services.



All trademarks and trade names of Salt & Pod Malaysia used in the site are trademarks or registered trademarks of The Vortex Sector Sdn Bhd.



This site and the materials and products are provided "as is" and without warranties of any kind, whether express or implied. Salt & Pod Malaysia disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Salt & Pod Malaysia does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. The Salt & Pod Malaysia Store does not make any warrantees or representations regarding the use of the materials mentioned in websites.



E-liquid Policy: Salt & Pod Malaysia is unable to offer any returns, refunds, and/or exchanges with regard to e-liquids once the product has already shipped.

Open Pod System Device & Mod Device policy: Salt & Pod Malaysia is giving 7 days (started on date when the customer received) one to one exchange warranty.

Open System Pod Coil & Cartridge policy : Salt & Pod Malaysia is unable to offer any returns, refunds, and/or exchanges with regard to coils (eg: OCC, Cartridge, RBA, RTA, RDTA) once the product has already shipped. 

Close System & Disposable policy : Salt & Pod Malaysia is unable to offer any returns, refunds, and/or exchanges with regard to close system pod & disposable once the product has already shipped.

No any refund or responsibility for parcel lost , parcel delay , parcel damage due to mishandling by courier service , if you found out your parcel is having issue mentioned, please contact us for help on claim is courier service willing to help.

No any refund or responsibility for parcel confiscate by customs malaysia or any relevant malaysia department during transit

If this case happens, kindly email us your order detail information to:

saltnpodmalaysia@gmail.com or whatsapp +60107669515

Information required:

  1. Order ID number
  2. Customer’s name
  3. Customer’s contact number
  4. Customer shipping address
  5. Date of purchase
We will assist you to check the status of your parcel and claim the refund from courier The process of refund will take about 3 months.


We are not liable by all items shipped by us or responsible by delays but we try to ship within 48 hour (working days: Monday to Saturday except public holiday) when the orders are placed.  We can’t control the weather and/or the shipping companies progress whether the delivery time delay or slow response.



Before maing any purchase on our website , you need to be clear and understand what you paid is what you want. We not accept any cancellation for any order after purchase and payment been made.



Before making any purchase on our website, you need to certify that you are at least 18 years old of age (or the legal age specified by your country to be permitted to use electronic vaping devices) and the items purchased by you to be only used by you.  You further agree and understand that no claims, either positive or negative, are implied or expressed by Salt & Pod Malaysia of a medicinal or therapeutic nature. We will not be held liable for misuse of the products sold by us, any personal and/or property damage, illness, injury or financial loss caused by the use of these products purchased from Salt & Pod Malaysia.



If any of our product is mistakenly listed with a wrong price for whatever reasons. We reserve the right to refuse or cancel any orders placed for the purchased product(s) in question. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.  However, if the order has registered a charge and cancelled, we will credit back the amount charged into your credit card.



We may deliver messages to you via email or via WhatsApp or notices on the site or any other means to the address provided to us by you.



These terms and conditions are applicable to you once you have registered and performed any purchase on our site. We reserve the right to terminate your registration without any notice to you.



The use of obscene or abusive language is strictly not allowed within the site’s email or chat. You may not upload or publish on this site with any content that is obscene, libellous, threatening that may encourage violence or cause a criminal offense to materialise and may violate the rights of another party.  You may not use our site’s content to solicit others to join another online services or organization.



You acknowledged that our website is merely a site that allows you to view and is not undertaking any obligation or liability with regard to any contents on the site.  We also reserve the right to remove any contents that we view unacceptable to us at our discretion.



By registering with us to use our site, you agree to indemnify and defend us, our shareholders, directors, employees, suppliers (collectively known as “Service Providers) against any lawsuits, expenses and legal fees that may derived from it, damages and cost, if the actions were initiated by your account from using this site.  You also agree to indemnify us from any claims due to your access to other third party links that we may provide from time to time.  Any contention that may arise from that usage is purely yours and yours alone.



From time to time, we may provide links to other sites, you agree to access them at your own risk as we have no control over their contents which have separate privacy and collection practices. 



Questions about the Terms of Service should be sent to us at  saltnpodmalaysia@gmail.com.